Call us to order

Customer Service

We’re Here To Help You

When you call us, you’ll talk to a real person who is an expert on our products and the options available to you.

Please call us at 866-317-2418 Mon-Sat between 9am-5pm EST if you have a question or need advice.

Our helpful furniture design experts are happy to advise you on wood species, finishes, shipping details, production lead times, product comparisons, and more.

Order Information

You’ll receive an email notification after your order is confirmed and another email when it is ready to come home to you.

To make changes after an order has been placed, please call Customer Care at 860-288-5117 Mon-Sat between 9am-5pm EST.

We accept Visa, MasterCard, American Express, and Discover. Please note that we are unable to accept Kloter Farms gift cards at

Delivery Information

Our Signature In-Home Delivery ensures your furniture is delivered to your home in perfect condition and placed exactly where you want it.

In-home Delivery Information

Returns Policy

If you are dissatisfied with your purchase for a valid reason, you are welcome to return your item to us within 30 days of delivery.

Returns Policy

Cancellation Policy

Buyer’s remorse? It happens sometimes. Let us know, and we’ll help you cancel your order.

Cancellation Policy


Each piece of furniture we sell comes with a 1-year guarantee against defects in materials and workmanship. Should you detect a defect in any way, simply contact us and we will have the items repaired or replaced at our discretion at no charge to you.